SYSTEMS
Landlords and Tenants, at their own convenience and from anywhere in the world, are able to access their account with real time transaction records via the Jidmac online service or via the Jidmac Android or iPhone App available as a free download from the play store or Apple i-Store. This allows them to see all the current and historical information regarding the management of their property. This leads to complete transparency and trust, and protects both the landlord and the tenant alike.
At Jidmac we are proud of our efficient work order system that keeps all aspects of the management of your property up to date and enforces speedy and precise service leading to extremely satisfied tenants and landlords.
LEGAL
Jidmac’s thorough tenant screening and firm rent collection minimize evictions, but if issues arise, we act swiftly and transparently. Our system enforces lease terms, follows legal procedures, and keeps all actions and updates accessible to landlords and tenants online.
Tenant Retention
We thrive on the fact that the tenants respect and love our friendly and caring team. The tenants know that although we are a systems driven company, we are just a phone call away, and that we provide quick response to their needs.
Regular contact and interest in the tenant’s well being gives a sense of care and opens the door for further communication like discussing upcoming rent increases, asking for feedback on eg. contractors that were used, etc.
Our Jidmac consultants visit our managed complexes on a weekly basis, to keep in line with tenants requests.
Occasional touches like seasonal cards and newsletters is always appreciated.
MAINTenance
Jidmac offers a 24/7 call center and an advanced online system for managing maintenance requests, ensuring quick, transparent, and professionally monitored repairs. Only approved contractors may perform work, with all documentation, photos, and updates stored in the property's online profile. Tenants cannot perform or arrange their own repairs.
For any property investor it is crucial to quicken the turnaround time on a property.
The property has to get the usual cleaning, paint job and re-keying where needed. The Jidmac agent will also proactively offer feedback as to strategic improvements to maximize the property’s rental revenue.
Preparing the Property for the Next Tenant
If you cannot see it how do you know it needs to be fixed? Regular Inspections are critical when it comes to preventative maintenance. This also involves things such as predefines maintenance, inspection schedule and dealing with the defined issues. This being said it is of the owner to be willing to do necessary repairs when the need arises.
Preventative Maintenance
Property Inspections and Inventory List
Jidmac conducts thorough move-in, move-out, and lease renewal inspections with detailed reports and photos to prevent disputes. Regular inspections, including mid-lease checks and weekly complex visits, help monitor tenant behavior, address issues early, and reduce vacancy time. All reports are stored online for easy access.
Rental Collections
Comprehensive Monthly Statements/ Accounting
Jidmac’s sophisticated work order management and accounting system assures the owner of prompt rental collection and accurate reporting.
Comprehensive statements are issued to both the owner and tenant on a monthly basis, providing Landlords with confirmation of rental income and maintenance expenses. Real time Statements, reconciliations and all information and documents related to the management of the property can conveniently be viewed on the Jidmac online service or via the Jidmac Android or iPhone App available as a free download from the play store or Apple i-Store, which ensures transparency of the trail of all funds.
All relevant documentation is kept on the property’s archive as reports are the only window into the performance of a landlord’s investment.
Reliable rent collection is vital for landlord income, and Jidmac ensures this through a professional team, strict systems, and transparent online financial reports. This clarity reduces disputes and promotes a disciplined, respectful relationship with tenants.
Tenant Profile Network
Apart from in-house procurement, credit vetting and checking the references of the potential tenant, Jidmac also uses “TPN” to conduct a credit check on proposed tenants for rental properties, assisting in the decision of which tenant to place.
Lease Agreements
Jidmac’s extensive lease agreements are fully compliant and were formulated to protect our landlords and tenants in many ways. The agreements have built in rent escalators that prepare the tenant and landlord for the implications related. Lease enforcement is one of the most important responsibilities of the property management company and the success thereof depends tremendously on the completion of the lease agreement.
Tenant Deposit Trust
One of the legal requirements of the Estate Agency Affairs Act is that the tenant deposits are kept in a trust. This secure deposit scheme protects the owner’s interests against damages to the property caused by the tenant and also motivates good tenant behavior. The administration of these funds have to be transparent to create and maintain trust.
apply online
Interested tenants can speed up the application process by applying for a rental lease with our online application form. This pre-approval tool helps the tenant to determine if he/she can afford to live in the unit that they are considering. In a fast pace lifestyle, this pre-application minimizes valuable time lost by tenants and agents by viewing a unit that doesn’t fit the budget. It is best to use all the available time to show tenants units that fit them and their budget like a glove.
affordability calculator
It is imperative that the tenant will make the right choice, for their budget is a crucial part of selecting the property that’s right for them. Because a tenant’s budget plays a huge part in selecting the right property to locate to, it is important that affordability is established before they fall in love with the property.
Our online affordability calculator can be used to work out what monthly rental suits their budget best.
viewing
All viewings are accompanied by our friendly, organized, professional and well informed agents that are ready to answer all the tenant’s questions about the property, the neighbourhood, the lease, etc. to minimise the vacancy period. Jidmac agents will also show units that have given notice that the lease term won’t be extended, prior to move out date. These viewings are co-ordinated with the current tenant to cause minimal inconvenience.
Point-radius List of Amenities
The proposed tenant will be presented with an informative point-radius list of basic amenities and Points of Interest located within a 2km radius of the property, showing how ideally the unit is positioned. (Leisure centres, multiplex cinemas, shopping centres and car parks, sport stadiums, parks, hospitals, clinics, schools, taxi ranks, parks, public swimming pools, main public transport route, (bus, train), airport, university, college, connection to highways.)
The proximity of basic “amenities” plays an important role in making a decision of where to live. After all when you think of “home” we all think of convenience.
Online Work-order System
The agent also explains how the unit is managed and that the online work-order system works to ensure prompt response to tenant communication, maintenance issues, etc.
Equally important the stringent management system and rent control that the tenant signs up for.
ADVERTISING / MARKETING OF PROPERTY LISTING
Jidmac runs strong marketing campaigns with broad online listings to attract quality tenants. Ads link to detailed unit pages on our website, featuring photos, videos, and nearby amenities, while our responsive agents handle inquiries efficiently throughout the process.
Taking on of Units: Property Take-on Process
With local market knowledge and regular surveys, our consultants help landlords maximize rental returns and property value. They also offer practical suggestions to boost income, with Jidmac available to assist in implementing approved changes.
Property Assessment
Jidmac consultants create a detailed, photo-backed inventory of each property, including hidden elements assessed by maintenance staff. All data is stored in an online profile, ensuring easy access and preventing future disputes. Maintenance history, contractor documents, and warranties are uploaded to help manage repairs efficiently, even after hours. Appliance manuals can also be stored for tenant access.
Initial and Preventative Maintenance
If maintenance is needed before marketing a property, Jidmac coordinates repairs to ensure it's ready quickly. We also suggest and manage preventative maintenance to retain good tenants and avoid costly long-term damage.
Additional Info on the Property Profile
Jidmac conducts a local amenities survey and provides this info to help tenants assess the area, adding it to the unit profile. We also supply an emergency procedures guide in the unit and online to help tenants respond quickly and reduce damage.
We offer a transparent, efficient property management system accessible globally, enabling landlords and tenants to track real-time transactions, communicate, and report issues. Backed by expert staff and advanced tools, we deliver top-tier residential rental and portfolio management.
PROPERTY MANAGEMENT
BECOME PART OF THE
JIDMAC FAMILY
"The system that keeps it all together."
"Our low eviction rate is a good indicator of the success of our screening process."
SCREENING: THE HEART OF PROPERTY MANAGEMENT
"At Jidmac we firstly believe to place the right tenant, but equally important is to keep the right tenant."